Shipping Policy

1. No Physical Shipping Required

ManufactureERP is a 100% cloud-based Software-as-a-Service (SaaS) platform provided by Lehartechnologies.com Pvt Ltd. As a purely digital service, no physical products, goods, or materials are shipped to customers.

All aspects of our service are delivered electronically via the internet, including:

• Software platform access
• User accounts and login credentials
• Documentation and user guides
• Software updates and new features
• Customer support and technical assistance

2. Service Delivery Method

2.1 Instant Digital Access

Upon completing the registration process for ManufactureERP:

• You receive immediate access to the platform
• Access is provided through our web-based application accessible via any modern web browser
• No downloads, installations, or physical media are required
• Your account is activated instantly, and you can begin using the service immediately

2.2 Trial Period Access

New users receive instant access to the platform during the 30-day free trial period. No waiting period, shipping time, or delivery delays apply.

2.3 Subscription Activation

When you subscribe to a paid plan:

• Your subscription is activated immediately upon successful payment
• Premium features and modules become available instantly
• There are no shipping fees, handling charges, or delivery times

3. No Shipping Charges

Since ManufactureERP is delivered entirely as a digital service:

• There are no shipping fees of any kind
• There are no handling charges
• There are no delivery charges
• There are no customs or import duties (as there are no physical goods crossing borders)

The subscription price you see is the total price you pay, subject only to applicable taxes (such as GST, if applicable).

4. International Availability

Because ManufactureERP is a cloud-based service accessible via the internet, it is available to users worldwide, subject to local internet availability and legal restrictions.

4.1 Global Access

Users can access ManufactureERP from anywhere in the world with an internet connection:

• No geographic restrictions on service delivery
• No international shipping delays or customs clearance
• Instant access regardless of your location

4.2 Data Hosting Location

All data is hosted on secure servers located in India using Google Cloud Platform. Regardless of your physical location, your data is stored in India and accessed remotely via secure internet connections.

4.3 Legal Compliance

Users are responsible for ensuring that their use of ManufactureERP complies with local laws and regulations in their jurisdiction. We do not guarantee that the service is appropriate or available for use in all locations.

5. Access Requirements

To use ManufactureERP, you only need:

5.1 Internet Connection

• A stable internet connection (broadband recommended for optimal performance)
• Minimum recommended speed: 2 Mbps download, 1 Mbps upload

5.2 Compatible Device

• A computer, laptop, tablet, or mobile device
• Operating System: Windows, macOS, Linux, iOS, Android, or any OS that supports modern web browsers

5.3 Modern Web Browser

• Google Chrome (recommended)
• Mozilla Firefox
• Microsoft Edge
• Safari (for macOS and iOS)
• Other Chromium-based browsers

Note: We recommend using the latest version of your web browser for the best experience and security.

5.4 Account Credentials

• A valid email address for account registration
• Your account login credentials (username and password)

6. Service Availability and Uptime

As a cloud-based service, ManufactureERP is designed to be available 24/7. However:

6.1 Planned Maintenance

• We may perform scheduled maintenance or updates that temporarily affect service availability
• We will provide advance notice of planned maintenance whenever possible
• Maintenance is typically scheduled during off-peak hours to minimize disruption

6.2 Unplanned Downtime

• In rare cases, the service may be temporarily unavailable due to technical issues or unforeseen circumstances
• We strive to restore service as quickly as possible in the event of unplanned downtime

6.3 No Guarantee of Uninterrupted Access

While we make every effort to maintain high availability, we do not guarantee uninterrupted access to the service. Service availability may be affected by factors beyond our control, including internet service provider issues, natural disasters, or force majeure events.

7. Customer Support - No Shipping Inquiries

Since ManufactureERP does not involve physical shipping, you will never need to:

• Track a shipment or package
• Wait for delivery
• Deal with shipping carriers or logistics providers
• Handle customs clearance or import documentation
• Manage lost, damaged, or delayed shipments

7.1 Support Topics

Our customer support team is available to assist with:

• Account setup and login issues
• Technical support and troubleshooting
• Feature questions and user guidance
• Billing and subscription management
• Data export and account deletion requests

7.2 Contact Support

For assistance with ManufactureERP, please contact us:

8. Related Policies

For more information about our services, please refer to our other policies:

• Privacy Policy - How we collect, use, and protect your data
• Terms and Conditions - Legal terms governing your use of ManufactureERP
• Cancellation & Refunds Policy - Information about subscription cancellations and refunds

9. Contact Information

If you have any questions about this Shipping Policy or need clarification about how our digital service is delivered, please contact us:

10. Changes to This Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. However, as our service model is entirely digital, significant changes to this policy are unlikely.

Your continued use of ManufactureERP after any changes to this policy constitutes your acceptance of the updated policy.