📚 Complete User Guide

Master every feature of ManufactureERP with step-by-step tutorials

📖 Quick Navigation

🚀 Getting Started

Your first steps with ManufactureERP - from registration to your first module activation.

1

Creating Your Organization Account

The first step is creating your organization account. You'll become the Owner with full administrative access.

  1. Navigate to the registration page - Click "Sign Up" or "Register" from the homepage
  2. Fill in the registration form:
Organization Name *
Your company name (e.g., "Acme Manufacturing")
Your Name *
Your full name (e.g., "John Doe")
Email Address *
Your work email (you'll use this to login)
Password *
Strong password (min. 8 characters, mix of letters & numbers)
Industry
Select "Manufacturing" or your specific industry
Phone Number
Contact number (e.g., "+91 9876543210")
Address
Your company's physical address
GST Number
Optional - Your GST registration number for billing
📝
Registration Form Screenshot
  1. Click "Create Account" - You'll be automatically logged in
  2. Welcome to your dashboard! - You'll see a clean dashboard with sidebar navigation
💡 Pro Tip
Use your work email for registration - this helps in team collaboration and ensures you receive important notifications about your account.
2

Your First Login

After registration, you're automatically logged in. For subsequent visits:

  1. Go to the Login page
  2. Enter your email address
  3. Enter your password
  4. Click "Sign In"
🔐
Login Page Screenshot
🔒 Security Note
Your session stays active for 24 hours. After that, you'll need to login again. We use industry-standard JWT tokens to keep your data secure.
3

Understanding Your Dashboard

After logging in, you'll see your main dashboard. Let's understand each component:

Sidebar Navigation

The left sidebar contains all your navigation options:

  • Dashboard - Your home screen with quick stats
  • Projects - Only visible if you've subscribed to Project Management module
  • Press Production - Only visible if subscribed
  • Maintenance - Only visible if subscribed
  • Organization Settings - Manage your company settings
  • Users - Invite and manage team members
  • Modules - Subscribe to features you need
  • Billing - View invoices and payment history
🎛️
Dashboard Layout Screenshot

Top Bar

  • Organization Name - Displays your company name
  • User Menu - Access your profile, change password, logout
  • Notifications - See alerts and updates (if enabled)
💡 Did You Know?
The sidebar dynamically shows only the modules you've subscribed to. New to the platform? Start by subscribing to modules from the "Modules" page.

🏢 Organization Setup

Configure your organization settings, update company information, and manage preferences.

1

Updating Organization Settings

Navigate to Organization → Settings from the sidebar.

What You Can Update:

Organization Name
Change your company name (visible to all users)
Industry
Update your business category
Phone Number
Primary contact number
Address
Company physical address
GST Number
Tax registration for invoicing
Time Zone
Set your local timezone for accurate timestamps
⚙️
Organization Settings Page Screenshot

Steps:

  1. Click on the field you want to update
  2. Make your changes
  3. Click
  4. You'll see a success notification confirming the update
⚠️ Important
Only users with Owner or Admin role can modify organization settings. Regular users can only view these details.

👥 Team Management

Invite team members, assign roles, and manage user permissions with precision.

1

How to Invite Team Members

Add your colleagues to collaborate on projects, manage production, and track maintenance.

1
Navigate
2
Fill Details
3
Assign Role
4
Send Invite

Detailed Steps:

  1. Go to Organization → Users from the sidebar
  2. Click button
  3. Fill in the invitation form:
Email Address *
Work email of the person you're inviting
Role *
Select from: User, Manager, or Admin
Module Access *
Choose which modules this user can access
✉️
User Invitation Form Screenshot

Understanding User Roles:

Role Permissions Best For
Owner Full access - manage everything including billing and user deletion Company owner/founder
Admin Manage users, settings, and all modules (cannot delete organization) IT managers, operations heads
Manager Create and manage projects, assign tasks, view reports Project managers, team leads
User Access assigned projects, update tasks, log time Team members, operators, technicians
  1. Select Module Access - check the boxes for modules this user should access
  2. Click
💡 What Happens Next?

The invited user will receive:

  • An email with login credentials (temporary password)
  • Instructions to login and change password
  • Access only to the modules you specified
⚠️ User Limits
Free plan: 5 users | Starter: 20 users | Professional: 100 users | Enterprise: Unlimited
2

Managing Existing Users

On the Users page, you can see all team members and manage their access.

Actions You Can Perform:

✏️
Edit User
Change their role, update module access, or modify their name. Click the edit icon next to any user.
🚫
Deactivate User
Temporarily disable access without deleting. User can be reactivated anytime. Good for contractors or seasonal workers.
🗑️
Delete User
Permanently remove a user. Only Owner and Admin can do this. User's historical data is preserved.
🔑
Reset Password
Generate a new temporary password if user forgot theirs. They'll be prompted to change it on next login.
📋
Users List & Management Screenshot

🎯 Module Subscriptions

Choose and activate the features your organization needs. Each module unlocks powerful capabilities.

1

How to Subscribe to Modules

ManufactureERP offers modular subscriptions - pay only for what you use. Every module comes with a 30-day free trial.

  1. Go to Organization → Modules from sidebar
  2. Browse available modules with pricing
  3. Click on any module
  4. Confirm your selection
  5. The module will instantly appear in your sidebar
🛒
Modules Marketplace Screenshot

Available Modules:

Module Price/Month Key Features
Project Management ₹3,999 Gantt charts, tasks, time tracking, team collaboration
Press Production ₹2,999 Operation norms, machine monitoring, daily planning
Maintenance ₹1,999 Tool inventory, PM schedules, MTBF analytics
Inventory Coming Soon ₹2,499 Stock tracking, reorder alerts, purchase orders
Quality Control Coming Soon ₹1,999 Inspections, defect tracking, compliance reports
💡 Trial Period
  • 30 days of full access - no credit card required
  • Use all features without limitations
  • Cancel anytime during trial - no charges
  • Automatic billing starts after trial ends (you'll get reminder emails)
2

Managing Your Subscriptions

Track your active modules, trial periods, and billing.

On the Modules page, you'll see:

  • Active Modules - Currently subscribed with billing date
  • Trial Modules - Days remaining in free trial
  • Available Modules - Not yet subscribed
📊
Subscription Management Screenshot

Actions:

  • Cancel Subscription: Click - access continues until end of billing period
  • Upgrade Plan: Move from trial to paid, or switch subscription tiers
  • View Invoice: Download PDF invoices from Billing page
⚠️ Data Retention
When you cancel a module subscription, your data is retained for 30 days. You can reactivate anytime within this period to restore access.

📊 Project Management Module

Master project planning with Gantt charts, task dependencies, team collaboration, and comprehensive analytics.

1

Creating Your First Project

Projects help you organize work, track progress, and collaborate with your team.

  1. Click Projects in the sidebar (must be subscribed to module)
  2. Click
  3. Fill in the project details:
Project Name *
Clear, descriptive name (e.g., "New Product Launch Q4 2025")
Description
Detailed overview of project goals and scope
Project Manager *
Select from users with Manager or Admin role
Priority
Low, Medium, High, or Critical
Status
Planning, Active, On-Hold, Completed
Start Date
When project work begins
Target End Date
Expected completion date
Estimated Budget
Budget in INR (e.g., 500000)
Tags
Keywords for organization (e.g., "product", "launch", "priority")
📝
Create Project Form Screenshot

Adding Team Members:

Scroll down to Team Members section:

  1. Click
  2. Select user from dropdown
  3. Assign their role in this project (Developer, Designer, QA, etc.)
  4. Set allocation percentage (0-100%) - how much of their time on this project
  5. Enter hourly rate (optional - for cost tracking)
  6. Click

Click when done.

💡 Best Practice
Start with a clear project name and realistic timeline. You can always adjust dates later. Focus on getting your team assigned correctly - this determines who can see and work on the project.
2

Adding Tasks to Your Project

Break down your project into manageable tasks with clear ownership and deadlines.

  1. Open your project from the Projects list
  2. Go to the Tasks tab
  3. Click
  4. Fill in task details:
Task Title *
Short, action-oriented (e.g., "Design homepage mockup")
Description
Detailed requirements, acceptance criteria, notes
Assigned To
Team member responsible for completing this task
Priority
Low, Medium, High, or Critical
Status
To Do, In Progress, Blocked, Review, Completed
Estimated Hours
How long you expect this task to take (e.g., 16 hours)
Start Date
When work can begin on this task
Due Date
Deadline for task completion
Tags
Keywords (e.g., "frontend", "design", "urgent")
Is Milestone
Check if this is a major project milestone
Create Task Form Screenshot
💡 Task Statuses Explained
  • To Do: Not started yet, waiting in backlog
  • In Progress: Actively being worked on
  • Blocked: Cannot proceed due to dependency or issue
  • Review: Work completed, pending review/approval
  • Completed: Finished and approved
3

Setting Up Task Dependencies

Create relationships between tasks to show which tasks must be completed before others can start.

Dependency Types:

Type Meaning Example
Finish-to-Start Task B starts when Task A finishes "Design mockup" must finish before "Develop frontend" starts
Start-to-Start Task B starts when Task A starts "Write docs" starts when "Develop feature" starts
Finish-to-Finish Task B finishes when Task A finishes "Testing" finishes when "Development" finishes
Start-to-Finish Task B finishes when Task A starts Rarely used - advanced scheduling only

How to Add Dependencies:

  1. Open the task you want to add dependency to
  2. Scroll to Dependencies section
  3. Click
  4. Select the predecessor task (the task that must be done first)
  5. Choose dependency type (usually Finish-to-Start)
  6. Set lag days (optional buffer time, e.g., 2 days)
  7. Click
🔗
Task Dependencies Screenshot
🚫 Circular Dependencies
The system prevents circular dependencies (Task A depends on B, B depends on A). If you try to create one, you'll get an error message.
4

Breaking Tasks into Subtasks

For complex tasks, break them down into smaller, trackable subtasks.

  1. Open a task
  2. Go to Subtasks section
  3. Click
  4. Enter subtask details:
Title *
Brief description of subtask
Description
Additional details
Assigned To
Can be same or different person than parent task
Weight %
How much of parent task this represents (0-100%)
Estimated Hours
Time estimate for this subtask
Status
To Do, In Progress, or Completed

Example: Main task "Build Homepage" might have subtasks:

  • Create wireframe (20% weight, 4 hours)
  • Design mockup (25% weight, 6 hours)
  • Develop HTML/CSS (30% weight, 8 hours)
  • Add interactivity (15% weight, 4 hours)
  • Test responsiveness (10% weight, 2 hours)
💡 Auto Weight Distribution
Click to automatically assign equal weight percentages to all subtasks. The parent task's progress updates automatically as subtasks are completed.
5

Visualizing with Gantt Charts

Gantt charts give you a visual timeline of your project, showing task durations, dependencies, and critical path.

  1. Open your project
  2. Click the Gantt tab
  3. You'll see a timeline view with:
  • Task bars: Horizontal bars showing duration
  • Dependency arrows: Lines connecting related tasks
  • Milestones: Diamond markers for important deadlines
  • Critical path: Tasks in red/highlighted that affect project end date
  • Today marker: Vertical line showing current date
📊
Gantt Chart View Screenshot

Gantt Chart Actions:

🎯
Auto-Schedule
Click Auto-Schedule to automatically arrange all tasks based on dependencies and estimates. Perfect for initial planning!
🔍
Zoom Controls
Change timeline view: Day, Week, Month, or Quarter. Use + and - buttons to zoom.
📥
Export
Export as PNG image, PDF document, or Mermaid diagram code for embedding in documentation.
⚠️
Conflicts
Click Check Conflicts to identify scheduling issues, overallocated team members, or deadline conflicts.
💡 Critical Path Explained
The critical path is the sequence of tasks that determines your project's minimum duration. If any task on the critical path is delayed, your entire project will be delayed. These tasks are highlighted in red on the Gantt chart.
6

Tracking Time Spent on Tasks

Log actual time spent on tasks to track progress and calculate project costs.

  1. Open a task
  2. Scroll to Time Logs section
  3. Click
  4. Enter time details:
Hours *
Time spent (e.g., 4.5 for 4 hours 30 minutes)
Description
What you worked on during this time
Date
When you did this work (defaults to today)
Billable
Check if this time should be billed to client
Subtask
Optional - log time against specific subtask

Click

⏱️
Time Tracking Form Screenshot

Viewing Time Reports:

  • Go to project Reports tab
  • Select date range
  • View time logged by:
    • Team member
    • Task
    • Date
    • Billable vs non-billable
  • Export as CSV or PDF
💡 Automatic Updates
When you log time, the task's "Actual Hours" field automatically updates. If you estimated 8 hours but logged 10, you'll see you're over estimate - helping you adjust future planning.
7

Collaborating with Comments & Mentions

Keep everyone in the loop with task comments, @mentions, and file attachments.

Adding Comments:

  1. Open any task
  2. Scroll to Comments section
  3. Type your comment in the text box
  4. To mention someone, type @ followed by their email
  5. Click
💬
Task Comments Screenshot

Using @Mentions:

When you mention someone with @email@company.com, they receive:

  • Email notification
  • In-app notification (if enabled)
  • Direct link to the task/comment

Example comment:

@john@acme.com Can you review the design mockup? We need approval before moving to development. @sarah@acme.com please add your feedback on the color scheme.

Managing Comments:

  • Edit: Click edit icon on your own comments (within 24 hours)
  • Delete: Click trash icon (only your own comments or if you're admin)
  • Reply: Click reply to create a threaded conversation
💡 Notification Settings
Control which notifications you receive in User Settings → Notifications. You can enable/disable email notifications for mentions, task assignments, and comments.

⚙️ Press Production Module

Manage press shop operations, track efficiency, plan daily production, and optimize machine utilization.

1

Creating Operation Norms

Operation norms define standard times and costs for each manufacturing operation. This is the foundation of production planning.

  1. Go to Press Production → Norms
  2. Click
  3. Fill in operation details:
Operation Name *
Type of operation (e.g., "Punching", "Bending", "Assembly")
Component Name *
Part being manufactured (e.g., "Bracket A-101")
Standard Time (min) *
Time to complete one unit in minutes (e.g., 2.5)
Strokes Per Hour
Press machine output rate (e.g., 120)
Cost Per Stroke
Cost in INR per operation (e.g., 0.50)
Machine Type
Required machine (e.g., "50T Press", "100T Press")
Skill Level
Operator skill needed (Beginner, Intermediate, Advanced)
Notes
Special instructions, safety notes, setup requirements
📋
Operation Norms Form Screenshot

Click

💡 Calculating Standard Time

Standard time should include:

  • Actual operation time
  • Machine setup time (if applicable)
  • Quality inspection time
  • Small allowances for breaks/interruptions

Use historical data or time studies to determine accurate standards.

2

Adding Press Machines

Register all your press machines for accurate production planning and capacity tracking.

  1. Navigate to Press Production → Machines
  2. Click
  3. Enter machine details:
Machine ID *
Unique identifier (e.g., "PRESS-001", "H-PRESS-50T")
Machine Name *
Descriptive name (e.g., "50 Ton Hydraulic Press")
Machine Type
Category (Hydraulic, Mechanical, Pneumatic)
Capacity (Tons)
Maximum press force (e.g., 50)
Manufacturer
Brand/maker (e.g., "Amada", "Schuler")
Model
Model number
Year of Purchase
Installation year (e.g., 2020)
Location
Shop floor location (e.g., "Bay 3, Line A")
Status
Active, Under Maintenance, or Retired
Max Strokes/Hour
Maximum theoretical output (e.g., 150)
🏭
Machine Registration Form Screenshot

Managing Machine Status:

  • Active: Available for production planning
  • Under Maintenance: Temporarily unavailable (linked to Maintenance module)
  • Retired: No longer in service, kept for historical records
⚠️ Machine Utilization
The system tracks machine utilization automatically. View efficiency reports to see which machines are underutilized and optimize your production schedule.
3

Adding Machine Operators

Register operators and track their skill levels, certifications, and work assignments.

  1. Go to Press Production → Operators
  2. Click
  3. Fill in operator information:
Operator ID *
Employee ID (e.g., "EMP-1001")
Name *
Full name of operator
Skill Level *
Beginner, Intermediate, Advanced, Expert
Shift
A, B, C, or General (if rotating)
Qualified Machines
Select all machines this operator can run
Certifications
Safety certifications, training completed
Join Date
When they started working
Status
Active, On Leave, or Inactive
👷
Operator Registration Form Screenshot
💡 Skill-Based Assignment
When planning production, the system can suggest operators based on their skill level and machine qualifications. Advanced operators can handle complex operations faster.
4

Creating Daily Production Plans

Plan your daily production by assigning operations to machines and operators.

  1. Navigate to Press Production → Daily Plan
  2. Select the date you're planning for (default: today)
  3. Click
  4. Configure the production entry:
Operation *
Select from your operation norms
Machine *
Which machine will perform this operation
Operator *
Who will operate the machine
Planned Quantity *
How many units to produce (e.g., 500)
Start Time
When to start this operation (e.g., 08:00)
Expected Duration
Auto-calculated based on quantity and operation norm
Priority
Low, Normal, High, Urgent
Notes
Special instructions for the shift
📅
Daily Production Plan Screenshot

Click

Viewing Your Daily Plan:

The daily plan shows:

  • Timeline view: Visual schedule by machine and time slot
  • List view: All planned operations for the day
  • Machine utilization: How busy each machine will be
  • Operator workload: Hours assigned to each operator
💡 Conflict Detection
The system alerts you if you assign:
  • Same machine to multiple operations at same time
  • Same operator to multiple machines simultaneously
  • Operator to a machine they're not qualified for
5

Recording Actual Production & Efficiency

At end of shift, record actual production to calculate efficiency metrics.

  1. Go to your Daily Plan
  2. For each completed operation, click
  3. Enter actual production data:
Actual Quantity *
How many units were actually produced
Good Quantity *
Units that passed quality check
Rejected Quantity
Units rejected (actual - good)
Actual Start Time
When operation actually started
Actual End Time
When operation finished
Downtime (min)
Total machine downtime during operation
Downtime Reason
Why machine was stopped (breakdown, changeover, etc.)
Notes
Issues encountered, observations

Click

Automatically Calculated Metrics:

Metric Formula What It Means
Efficiency % (Actual Quantity / Planned Quantity) × 100 Did we meet production target?
Quality % (Good Quantity / Actual Quantity) × 100 What % of output was acceptable?
Time Variance Actual Time - Planned Time Were we faster or slower than expected?
OEE (Overall Equipment Effectiveness) Availability × Performance × Quality Overall machine effectiveness score
📈
Efficiency Tracking Dashboard Screenshot
💡 Understanding OEE

OEE above 85% is world-class manufacturing. Break it down:

  • Availability: Was machine running when scheduled?
  • Performance: Did it run at expected speed?
  • Quality: Were outputs acceptable?
6

Viewing Production Reports & Analytics

Access powerful reports to analyze production efficiency, identify bottlenecks, and optimize operations.

Available Reports:

📊
Machine Efficiency
See which machines are performing well and which need attention. Compare efficiency across time periods.
👷
Operator Performance
Track individual operator productivity, identify training needs, and reward top performers.
⏱️
Downtime Analysis
Identify most common causes of downtime. See which machines have most interruptions.
📉
Quality Trends
Monitor rejection rates over time. Spot quality issues before they become major problems.
💰
Cost Analysis
Calculate actual production costs vs estimates. Identify operations that need cost reduction.
📅
Production Calendar
View production history by day, week, or month. Compare planned vs actual across periods.

How to Access Reports:

  1. Go to Press Production → Reports
  2. Select report type from dropdown
  3. Choose date range (Today, This Week, This Month, Custom)
  4. Apply filters (specific machines, operators, operations)
  5. Click
  6. View interactive charts and tables
  7. Export as PDF, Excel, or CSV if needed
📊
Production Analytics Dashboard Screenshot
💡 Actionable Insights

Use reports to:

  • Schedule maintenance before breakdowns occur
  • Identify operators who need training
  • Optimize machine assignments
  • Set realistic production targets
  • Calculate accurate job quotes

🔧 Maintenance Management Module

Track tool inventory, schedule preventive maintenance, log breakdowns, and analyze MTBF to keep operations running smoothly.

1

Managing Tool Inventory

Keep track of all your tools, dies, jigs, and fixtures. Monitor usage, location, and condition.

  1. Navigate to Maintenance → Tools
  2. Click
  3. Fill in tool information:
Tool ID *
Unique identifier (e.g., "DIE-001", "JIG-A-25")
Tool Name *
Descriptive name (e.g., "Punching Die - Bracket A")
Tool Type *
Category: Die, Jig, Fixture, Cutting Tool, Mold, etc.
Location *
Where it's stored (e.g., "Tool Room A, Shelf 12")
Status *
Available, In Use, Under Repair, Retired
Condition
Excellent, Good, Fair, Poor
Purchase Date
When tool was acquired
Purchase Cost
Original cost in INR
Supplier
Vendor who supplied the tool
Expected Life (shots)
How many uses before replacement (e.g., 100000)
Current Usage
How many times used so far
Compatible Machines
Which machines can use this tool
Notes
Special handling, storage requirements
🔨
Tool Inventory Form Screenshot

Click

Tool Status Tracking:

  • Available: Ready for use
  • In Use: Currently on a machine
  • Under Repair: Being serviced or sharpened
  • Retired: Reached end of life, kept for records
⚠️ Life Cycle Alert
When a tool reaches 80% of expected life, you'll receive an alert to plan for replacement. This prevents unexpected production stops.
💡 QR Code Labels
Generate QR code labels for each tool. Scan to quickly update status, log usage, or report issues. Access from tool details page.
2

Logging Maintenance Activities

Record all maintenance work - preventive, corrective, and breakdown repairs. Build a complete maintenance history.

  1. Go to Maintenance → Logs
  2. Click
  3. Select log type:
Log Type When to Use Example
Preventive Maintenance Scheduled routine maintenance Monthly lubrication, quarterly inspection
Breakdown Repair Unplanned failure Hydraulic pump failed, emergency repair
Corrective Maintenance Fixing a known issue Adjusting belt tension, replacing worn part
Inspection Checking condition Safety inspection, condition assessment

Log Entry Fields:

Maintenance Type *
Preventive, Breakdown, Corrective, or Inspection
Asset Type *
Machine, Tool, Facility, or Equipment
Asset *
Select specific machine or tool
Issue Description *
What was wrong or what was done
Start Time *
When maintenance started
End Time *
When maintenance completed
Technician *
Who performed the work
Severity
Low, Medium, High, Critical
Parts Replaced
List of parts used
Parts Cost
Total cost of parts in INR
Labor Hours
Time spent on repair
Work Performed
Detailed description of actions taken
Root Cause
Why the issue occurred (for breakdowns)
Preventive Actions
Steps to prevent recurrence
Attachments
Photos, documents, invoices
📝
Maintenance Log Entry Screenshot

Click

💡 Complete Documentation

Good maintenance logs include:

  • Photos of the issue before repair
  • Photos of completed work
  • Part numbers and quantities
  • Root cause analysis for breakdowns
  • Recommendations for future prevention

This creates valuable knowledge base for your team.

3

Setting Up Preventive Maintenance Schedules

Schedule recurring maintenance tasks to prevent breakdowns. The system automatically creates reminders and tracks completion.

  1. Navigate to Maintenance → PM Schedules
  2. Click
  3. Configure the PM schedule:
Schedule Name *
Descriptive name (e.g., "Press-001 Monthly Lubrication")
Asset Type *
Machine, Tool, or Equipment
Asset *
Select specific asset
Maintenance Task *
What needs to be done (e.g., "Lubricate moving parts")
Frequency Type *
Time-based or Usage-based
Recurrence *
Daily, Weekly, Monthly, Quarterly, Yearly
Start Date *
When to begin this schedule
Assigned To
Technician responsible
Estimated Duration
How long task takes (in hours)
Required Parts
Consumables needed (oil, filters, etc.)
Instructions
Step-by-step procedure
Checklist Items
Tasks to verify completion
Reminder Days
Days before due date to send reminder (e.g., 3)
📅
PM Schedule Configuration Screenshot

Frequency Types Explained:

Type Trigger Best For
Time-based Calendar intervals (daily, monthly, etc.) Cleaning, lubrication, inspections
Usage-based After X hours of operation or Y strokes Oil changes, part replacements
Condition-based When sensor detects threshold Temperature, vibration monitoring

Click

What Happens Next:

  • System creates a maintenance task on due date
  • Assigned technician receives notification
  • Task appears on maintenance calendar
  • Reminders sent X days before due date
  • Next occurrence scheduled after completion
🚨 Missed PM Tasks
If a PM task is not completed by due date, it's marked "Overdue" in red. Overdue tasks require explanation and immediate attention to prevent equipment damage.
💡 Checklist Best Practice

Add detailed checklist items for each PM task:

  • ☑ Check oil level - must be between min/max marks
  • ☑ Inspect belts for cracks or fraying
  • ☑ Test emergency stop button
  • ☑ Clean debris from work area
  • ☑ Tighten any loose bolts

This ensures consistency across all technicians.

4

Analyzing MTBF & Reliability Metrics

Mean Time Between Failures (MTBF) helps you understand equipment reliability and plan improvements.

Go to Maintenance → Analytics to view:

Metric What It Measures How to Improve
MTBF Average time between failures Better preventive maintenance, quality parts
MTTR Mean time to repair (how fast you fix issues) Better training, spare parts on hand
Availability % of time equipment is operational Reduce both MTBF and MTTR
Breakdown Rate Number of failures per time period Identify problematic assets
Maintenance Cost Total spend on repairs and PM Balance PM vs breakdown repairs
📊
MTBF Analytics Dashboard Screenshot

Key Reports Available:

🔴
Most Problematic Assets
Machines/tools with highest breakdown frequency. Focus your improvement efforts here.
💰
Cost Trends
Track maintenance spending over time. Identify cost spikes and budget accordingly.
📈
Failure Patterns
See when failures occur most - by time of day, day of week, or season.
PM Compliance
% of scheduled PM tasks completed on time. Target 95%+ compliance.
💡 Industry Benchmarks

Compare your metrics to industry standards:

  • MTBF: 200-500 hours (varies by equipment type)
  • MTTR: Under 4 hours is good, under 2 is excellent
  • Availability: 85-95% is typical, 98%+ is world-class
  • PM Ratio: 70% preventive vs 30% breakdown is ideal

💡 Tips & Best Practices

Expert tips to get the most out of ManufactureERP and optimize your workflows.

1

General Platform Tips

🔄
Refresh Data
Press F5 or Ctrl + R to refresh data without reloading entire page. Useful when working with others.
🔍
Quick Search
Use Ctrl + K to open quick search. Find projects, tasks, machines, or tools instantly from anywhere.
📱
Mobile Access
Platform works on mobile browsers. Operators can log time and update status from the shop floor using tablets.
🌙
Dark Mode
Toggle dark mode in User Settings → Appearance. Easier on eyes during night shifts.
💾
Auto-Save
Forms auto-save drafts every 30 seconds. If browser crashes, your work is preserved.
🔔
Customize Notifications
Turn off noisy notifications in Settings → Notifications. Keep only what's essential for you.
2

Project Management Best Practices

Task Organization:

  • Use consistent naming: Start task names with action verbs: "Design...", "Develop...", "Test..."
  • Estimate generously: Add 20-30% buffer to estimates for unexpected issues
  • Update daily: Team members should update task status daily, not weekly
  • Small tasks: Break tasks into 4-8 hour chunks maximum for better tracking
  • Clear ownership: Every task should have exactly one owner

Gantt Chart Tips:

  • Color code: Use tags to visually group related tasks (frontend, backend, testing)
  • Milestones matter: Mark major deliverables as milestones for clear progress visualization
  • Review critical path: Check it weekly - these tasks affect your deadline
  • Buffer tasks: Add "buffer" tasks between major phases for flexibility

Team Collaboration:

  • Use @mentions: Don't just assign tasks - mention people in comments to start conversations
  • Attach files: Include mockups, specs, and reference materials directly in tasks
  • Daily standup: Review dashboard together for 15 minutes each morning
  • Celebrate wins: Comment when tasks are completed to acknowledge good work
💡 Pro Tip: Weekly Reviews
Every Friday, project managers should:
  1. Review last week's velocity (tasks completed)
  2. Check if any tasks are blocked
  3. Adjust next week's assignments
  4. Update project status for stakeholders
3

Press Production Optimization Tips

Daily Planning:

  • Plan night before: Create next day's plan before leaving - don't scramble in the morning
  • Group similar operations: Minimize setup changes by batching similar work
  • Leave 20% buffer: Don't schedule 100% capacity - leave room for unexpected work
  • Balance machines: Distribute work evenly to avoid bottlenecks

Efficiency Tracking:

  • Record immediately: Log actual production at end of shift while memory is fresh
  • Be honest: Accurate data is more valuable than good-looking numbers
  • Note issues: Always document why targets were missed - learn from it
  • Review trends: Look at weekly efficiency trends, not just daily numbers

Operator Management:

  • Cross-train: Every operator should be qualified on at least 2 machines
  • Track by shift: Compare efficiency by shift to identify training needs
  • Recognize excellence: Use reports to identify and reward top performers
💡 Reducing Downtime
Most common downtime causes and solutions:
  • Setup/changeover: Create standard work instructions, practice SMED
  • Material waiting: Improve scheduling, stage materials beforehand
  • Quality issues: Invest in operator training and better tooling
  • Small stops: Often ignored but add up - track and address them
4

Maintenance Excellence Tips

Preventive Maintenance:

  • Stick to schedule: Never skip PM tasks - they prevent expensive breakdowns
  • Use checklists: Follow every step, every time for consistency
  • Document everything: Take photos before/after, note any abnormalities
  • Stock parts: Keep common PM parts (filters, oil, belts) always in stock

Breakdown Response:

  • 5 Why analysis: Always identify root cause, not just fix symptoms
  • Response time: Target under 30 minutes from breakdown to technician on-site
  • Communication: Update production team every 30 minutes during major repairs
  • Spare parts: Maintain critical spares for high-value or long-lead-time items

Tool Management:

  • Proper storage: Clean and store tools correctly to extend life
  • Usage tracking: Update tool usage counts to predict replacement needs
  • Inspection routine: Inspect tools before and after use
  • Backup tools: Keep backup of critical dies and molds
🎯 The 70/30 Rule

Aim for 70% of maintenance work to be preventive and 30% reactive/breakdown.

If your ratio is reversed (70% breakdown, 30% PM), you're in reactive mode. Increase PM frequency to shift this balance and reduce total maintenance costs.

5

Keyboard Shortcuts

Work faster with these keyboard shortcuts:

Shortcut Action Where It Works
Ctrl + K Quick search / Command palette Anywhere
Ctrl + S Save current form Any form or editor
Ctrl + Enter Submit form / Post comment Forms and comment boxes
Esc Close modal / Cancel action Modals and popups
? Show all keyboard shortcuts Anywhere
N Create new (project, task, etc.) List pages
E Edit selected item Detail pages
Delete Delete selected item List and detail pages
G then D Go to Dashboard Anywhere
G then P Go to Projects Anywhere
Navigate list items Lists
Enter Open selected item Lists
💡 Power User Tip
Learn the "G + [letter]" shortcuts first - they're the fastest way to navigate. Press ? anytime to see the full list.

🔧 Troubleshooting & FAQs

Common issues and their solutions. Can't find your answer? Contact support@manufactureerp.com

1

Login & Authentication Issues

Problem: Can't login / "Invalid credentials" error

Solutions:

  1. Double-check email and password (they are case-sensitive)
  2. Use "Forgot Password" link to reset
  3. Clear browser cookies and cache
  4. Try a different browser or incognito mode
  5. If account is locked after multiple failed attempts, wait 15 minutes

Problem: Logged out automatically / "Session expired"

Solution: Sessions expire after 24 hours of inactivity. Simply login again. Your work is auto-saved.

Problem: Can't see certain modules in sidebar

Causes:

  • Module not subscribed - go to Organization → Modules to activate
  • Your user account doesn't have access - ask admin to grant you access
  • Trial period expired - subscribe to continue using
⚠️ Security Note
After 3 failed login attempts, your account is temporarily locked for 15 minutes as a security measure. Contact your admin if you need immediate access.
2

Performance & Speed Issues

Problem: Pages loading slowly

Quick fixes:

  1. Check your internet connection speed
  2. Close unused browser tabs (Chrome uses a lot of memory)
  3. Clear browser cache: Ctrl + Shift + Delete
  4. Try during off-peak hours (early morning/late evening)
  5. Use Google Chrome or Firefox for best performance

Problem: Forms not saving / Buttons not responding

Try this:

  1. Refresh the page with F5
  2. Check browser console for errors (press F12)
  3. Disable browser extensions temporarily
  4. Try in incognito/private mode

Problem: Data not updating / Showing old information

Solution: Press Ctrl + F5 to hard refresh. This clears cached data and loads fresh information.

3

Module-Specific Issues

Projects: Can't create task / Gantt chart not showing

  • Ensure project has start and end dates
  • Tasks must have start and due dates to appear on Gantt
  • Check if you're assigned to the project (only team members can add tasks)
  • Try the "Auto-Schedule" feature to set dates automatically

Press Production: Efficiency calculation seems wrong

  • Verify operation norms have correct standard times
  • Check if actual quantity and time logged correctly
  • Downtime should be logged separately, not included in operation time
  • Review the calculation formula in Reports section

Maintenance: PM task not appearing on schedule

  • Check if schedule is active (not paused)
  • Verify start date is in the past
  • Ensure technician is assigned
  • Look in "Upcoming Tasks" - might be scheduled for future date
4

Data & Reporting Issues

Problem: Export not downloading / Getting blank file

Try:

  1. Check if pop-ups are blocked in browser
  2. Allow downloads from manufactureerp.com
  3. Try exporting smaller date range
  4. Use "Download" button instead of right-click save

Problem: Report shows "No data available"

Reasons:

  • Selected date range has no activity
  • Filters are too restrictive - remove some filters
  • Data not logged yet - check source pages

Problem: Numbers don't match between pages

Common causes:

  • Different date ranges selected
  • One page shows "All" while other shows filtered data
  • Dashboard shows real-time data, reports show cached data (refresh report)
5

Billing & Subscription Questions

How do I cancel my subscription?

  1. Go to Organization → Modules
  2. Find the module you want to cancel
  3. Click
  4. Confirm cancellation
  5. You'll have access until end of current billing period

When am I charged?

  • First charge happens after 30-day trial ends
  • Subsequent charges are on same date each month
  • You receive invoice via email 3 days before charge
  • Payment auto-processes via saved payment method

Can I upgrade/downgrade my plan?

Yes! Changes are prorated:

  • Upgrade: Pay difference for remaining days immediately
  • Downgrade: Credit applied to next bill
  • Change takes effect immediately

What happens if payment fails?

  1. We retry payment 3 times over 7 days
  2. You receive email notifications to update payment method
  3. After 7 days, account is suspended (data retained)
  4. After 30 days of suspension, data may be deleted
  5. Update payment method anytime to reactivate
💳 Payment Methods
We accept credit/debit cards, UPI, net banking, and digital wallets via Razorpay. All payments are secure and encrypted.
6

Still Need Help?

Contact Support:

✉️
Email Support
support@manufactureerp.com
Response time: 4-8 hours
(24-48 hours on weekends)
💬
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Click chat icon in bottom-right
Available: Mon-Fri, 9 AM - 6 PM IST
Instant responses
📞
Phone Support
Professional & Enterprise plans only
Call during business hours
Number in your account dashboard
📚
Help Center
help.manufactureerp.com
Video tutorials & FAQs
Self-service 24/7

When Contacting Support, Please Include:

  • Your organization name and email
  • Module and page where issue occurs
  • Steps to reproduce the problem
  • Screenshot of error (if any)
  • Browser and operating system
💡 Faster Resolution
Before contacting support, try:
  1. Searching this user guide
  2. Checking Help Center articles
  3. Asking your organization admin
  4. Refreshing page / clearing cache

Ready to Get Started?

You now have everything you need to master ManufactureERP. Start with your first module and build from there!

📌 Quick Reference

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support@manufactureerp.com
Help Center:
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